No matter where you live, our goal is offer you the best shipping service.
We deliver over thousands orders across the world everyday. But we still keep our levels and provide you our best service at all times.
Receiving time = Processing time + Shipping time
I. Processing time: Within 1-5 Business Days (including: Quality control, Packing & Sorting).
- All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, processing may be delayed by a few days. Please allow additional days in transit for delivery.
- We will reserve a tracking# from USPS once order placed which means the shipping status may be stopped at "PRE-SHIPMENT" or "Label Created, not yet in system" around 5-10 business days before the package arrives at our distribution center in CA,US.
II. Shipping Delivery Time:(Maybe little delayed during the COVID-19)
✅ Flat Rate Shipping takes about 7 to 25 business days to reach destination countries in the world. However, regional variations apply which are out of our control so we kindly ask our customers to be patient.
a) For USA, Canada, Australia customers, it takes about 5 to 10 business days.
b) For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 25 business days.
c). For customers in South America, it may take 15 to 30 business days.
d). For other countries, it may take 15 to 25 business days.
✅ For Standard Rate Shipping, it usually takes 6 -10 business days to most destination countries in the world. The tracking number will usually be trackable on the respective courier website 1 to 2 days after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become trackable while they are logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.
✅ For Expedited Rate Shipping, we ship by DHL, Fedex or other expedited shipping depending on your location; shipping time is 3 - 7 business days.
In this spcial period, thanks for your support on making an order from our store.
But sorry to say some of our parcels will have to be delayed to varied extent due to delivery services limited by government restrictions and the cancellation of the flight. That means the expected time receiving your package should be 15-20 business days on average. If you have any question or face any difficulities, we're glad to hear your voice. Finally we sincerely apologize for the trouble to you.
Tips: Coronavirus (COVID-19) won't spread by objects which means you don't need to worry about the parcels you received.
But remember you still need wash hands oftenly. Take care of your family and yourself. Wish you good health!
*Shipping Zone does not include the territories and uninhabited island possessions.
*Delivery delays can occasionally occur.
*If you have got a tracking#, customer service has rights not to reply your
Something you need to know before ordering:
- For delivering successfully, Please write your complete address includes Apt# Street City,State and your mobile number. Recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address cannot be compensated.
- Venichic cannot be responsible for accurate shipping time and will not offer full refunds because an order arrived later than expected.
- If your order was mishandled/lost by carrier, you can get your money back via paypal dispute.
- venichic is not responsible for Customs House Taxes which is happened sometimes according to the Local Regulations.
- If you have any other questions, please contact our customer service: firstname.lastname@example.org . (*Your email will be replied in 24-48 business hours.)
- All shipping & delivery lead times are estimated by business time.
- Thank you for your patience to read to the last character.